FREQUENTLY ASKED QUESTIONS (FAQ)

1 – What is the www.solutionsforwater.org?
The Solutions for Water is an online community platform launched by the International Committee for the 6th World Water Forum to collect solutions related to water problems. The platform is:

  • an online knowledge hub offering concrete solutions to water problems worldwide 
  • a professional social networking site for people, institutions, organisations, companies and NGOs working in the water sector

2 – For whom is the Solutions for Water platform and who contributed?
The Solutions for Water platform is for anyone interested in finding concrete solutions to specific water problems across the entire world. Providers of solutions are NGOs, government ministries, international organisations, research institutions and private companies working in the water sector.

3 – What is a solution?
Solutions (existing or innovative) can be legal (a law, a decree, a treaty…), technical (an appropriate device, a plant, a tool, a software…), institutional (governance structures, plans, policies…), financial (levy, transfers, tariffs…) or educational (advocacy campaigns, videos, leaflets…). Click here for more details.

Comments (39)

  1. Avatar of Ikhtiar khaskhelly
    Ikhtiar khaskhelly - January 20th, 2012 at 10 h 42 min

    My solution is yet not published

  2. Avatar of Bilal Khan
    Bilal Khan - January 20th, 2012 at 17 h 40 min

    Dear Mr. Khaskhelly, You will find the answer to your question above on FAQ no. 15. Thank you.

  3. Avatar of Gerad Fernando
    Gerad Fernando - January 23rd, 2012 at 12 h 45 min

    Dear Community Manager,

    After submitting my solution I was expecting to apply for financial support for my participation. I continuously looking at the web site, but nothing was seen on financial support. But today I got WWF news letter where it is indicated that applications for financial support were closed on 31 st December 2011. I was shocked. Is there any possibility of making the request now? Do they extend the dead line for application? Please help.

    Gerad Fernando – Sri Lanka

  4. Avatar of ardavan niknam
    ardavan niknam - January 23rd, 2012 at 19 h 34 min

    Hi,
    my soloution (sodis in iran) is not online published and privated…why?
    Thank,s…

  5. Avatar of Kulmani Devkota
    Kulmani Devkota - January 30th, 2012 at 7 h 50 min

    Hello,
    I have submit my solution in time but i have not found my solution online published yet? What will be the possible reason?

    Thank’s.

  6. Avatar of Saifullah Khan
    Saifullah Khan - January 30th, 2012 at 8 h 54 min

    I have paid registration fee and put many mails to the organizers but no reply. Even I send the proof of my payment. Is there anyone who can reply to my email?????

  7. Avatar of Bilal Khan
    Bilal Khan - January 30th, 2012 at 13 h 48 min

    @Gerad: Dear Mr. Fernando, we had advertised about the sponsorship policy on our institutional website a very long time ago. The dead line is over now. We are sorry we cannot consider your request as the applications have already been processed. Please visit our institutional website for our latest updates: http://www.worldwaterforum6.org/en/

  8. Avatar of Bilal Khan
    Bilal Khan - January 30th, 2012 at 13 h 50 min

    @ Ardavan & @Kulmani; since we are receiving a lot of solutions from all over the world the publication of solutions can take some time, around two to three weeks. Please bear with us.

  9. Avatar of Bilal Khan
    Bilal Khan - January 30th, 2012 at 13 h 52 min

    @Saifullah; We will contact you by email to reply to your query!

  10. Avatar of PUB
    PUB - February 1st, 2012 at 3 h 30 min

    Dear Sir or Madam,

    PUB has submitted our solutions on the website on 10 Jan 2012 (Solutions of SIWW 2011 and Blue Paper of SIWW 2011). However, they have not been published online yet. Suppose it still during the validation process and I have not received any request for further info.

    Can I check with you about our status?

    Thanks,

    ===

    PS attached the auto-reply as below:

    Hello PUB,

    Your solution “Solutions of Singapore International Water Week (SIWW) 2011″ has been taken into account and will be published online shortly after going through a validation process.
    We may contact you soon in case we need further information.

    Thank you for your contribution.
    Hello PUB,

    Your solution “Blue Paper of Singapore International Water Week (SIWW) 2011″ has been taken into account and will be published online shortly after going through a validation process.
    We may contact you soon in case we need further information.

    Thank you for your contribution.

  11. Avatar of Saifullah Khan
    Saifullah Khan - February 1st, 2012 at 6 h 08 min

    Dear Community Manager,
    I got your email and I reply with my problem but got only an automatic reply. Still waiting for someone to answer my query.

  12. Avatar of Sergio A. Naranjo
    Sergio A. Naranjo - February 1st, 2012 at 23 h 40 min

    Hi Community Manager,

    We are preparing a presentation and hopefully will be ready by the end of this week, I´ve been looking for the submision deadline but have not find it, can you please tell men when is it?

    Regards

  13. Avatar of Kulmani Devkota
    Kulmani Devkota - February 6th, 2012 at 9 h 51 min

    Hello Community Manager

    I would be pleased if you told me why my solution is not published yet its more than 3 weeks of submission of solution.

    looking forward to hearing from you.

  14. Avatar of Bilal Khan
    Bilal Khan - February 6th, 2012 at 16 h 29 min

    @PUB; Dear SIr, We are going through your solutions. One of our team members will contact you very soon. Thank you for your patience.

  15. Avatar of Bilal Khan
    Bilal Khan - February 6th, 2012 at 16 h 41 min

    @Saifullah Khan; I have transferred your request to the person responsible for registration. You will be contacted very soon. Thank you.

  16. Avatar of Bilal Khan
    Bilal Khan - February 6th, 2012 at 16 h 47 min

    @Sergio A. Naranjo: There is no any deadline for the moment.

  17. Avatar of Bilal Khan
    Bilal Khan - February 6th, 2012 at 16 h 49 min

    @Kulmani Devkota: Can you please give us the title of your solution so that we can check its status?

  18. Avatar of Kulmani Devkota
    Kulmani Devkota - February 9th, 2012 at 9 h 20 min

    Dear Community Manager
    The title of My Solution Is “Grassroute and regional initiative to advocate about rights to water supply and sanitation” The conformation of receiving solution is received in 5 Jan 2012.

    Thanking You
    KM Devkota

  19. Avatar of Kulmani Devkota
    Kulmani Devkota - February 10th, 2012 at 8 h 56 min

    Dear Community Manager

    Here is the title and other detail of my solution
    1.Organization : Jhupra Extensive Water Supply and Sanitation Users Organization

    2.Name/Title of the solution :Grass route and regional initiative to
    advocate about rights to water supply and sanitation

    3.Under which target it has been identified : 1.1.1 National Policies
    delivering on major components of the Rights to water in Practice.
    1.2.1 Access to and maintenance of appropriate sanitary toilets.

    4.Date of submission : Today (5 January, 2012)

    Looking Forward to hearing from you

    KM Devkota

  20. Avatar of Bilal Khan
    Bilal Khan - February 10th, 2012 at 17 h 14 min

    @Kulmani Devkota: Dear Kulmani, one of our team members will contact you directly to solve the issue with your solution. Thank you.

  21. Avatar of AYILARA OLUFEMI JOSHUA
    AYILARA OLUFEMI JOSHUA - February 11th, 2012 at 10 h 36 min

    Please how do i print invitation letter especially the one to present at the embassy.

  22. Avatar of Bilal Khan
    Bilal Khan - February 11th, 2012 at 14 h 03 min

    @AYILARA OLUFEMI JOSHUA: Dear Ayilara, you have to register on this link to be able to receive an invitation letter to attend the forum: http://www.worldwaterforum6.org/en/registration/

  23. Avatar of juliojesus
    juliojesus - February 11th, 2012 at 22 h 21 min

    My solution CIF – RIVER YET NOT PUBLISHED

  24. Avatar of Kulmani Devkota
    Kulmani Devkota - February 12th, 2012 at 6 h 33 min

    Hello Community Manager,
    I have re sent my solution accordance the suggestion from the community member names VILLENEUVE Sophie, but due to the electricity problem in this region i haven’t success to send the supporting material if there is any provision for send the supporting material later please suggest me.

  25. Avatar of rautlahti
    rautlahti - February 14th, 2012 at 11 h 10 min

    I didn’t find my presentation, sent already in November 2011??

  26. Avatar of Kulmani Devkota
    Kulmani Devkota - February 16th, 2012 at 10 h 46 min

    Hello Community Manager,

    I take too many times for online publishing of my solution, I have seen “Awaiting Publication” on my solution menu. Please inform me how many time it take for publication ? what will be the further possible process?

    looking forward to hearing from you.

    Thanking You
    KM Devkota

  27. Avatar of Bilal Khan
    Bilal Khan - February 20th, 2012 at 13 h 58 min

    @Kulmani Devkota: We have received your solution “Our adventure to increase access and right to Water and Sanitation for poor and decentralize community of Nepa “. As mentioned in FAQ no. 15 , after submitting your solution, it is not published immediately. It is first processed by the 6th World Water Forum team. Once your solution is validated it will be published online. This can take two or three weeks as we are receiving many solutions from all over the world. You will receive an automatic reply when your solution is published. Thank your for your patience.

  28. Avatar of Bilal Khan
    Bilal Khan - February 20th, 2012 at 14 h 06 min

    @juliojesus: What is the exact title of your solution? We will check and inform you.

  29. Avatar of Bilal Khan
    Bilal Khan - February 20th, 2012 at 14 h 11 min

    @rautlahti: Dear Elina, what presentation are you talking about? Is it a solution you submitted or an attachment for a solution you sent?

  30. Avatar of Eltigani Abdelgalil
    Eltigani Abdelgalil - February 22nd, 2012 at 11 h 06 min

    I need partial financial support to cover registration and accomodation? how

  31. Avatar of fcoluque
    fcoluque - February 23rd, 2012 at 11 h 04 min

    Dear Community Manager, is there any way for me to get a pdf version of the solution that I submitted and is still being reviewed? The responsible for the Europe Region Process wanted to upload it, but I cannot save or access my proposed solution “NOVIWAM, promoting multilevel and interregional co-operation to identify and address research needs in the field of water management”

  32. Avatar of Bilal Khan
    Bilal Khan - February 23rd, 2012 at 16 h 57 min

    @Eltigani Abdelgalil: The deadline for applying for financial support was 31 December 2011. Thank you.

  33. Avatar of AARON SOSA GARZA
    AARON SOSA GARZA - February 24th, 2012 at 17 h 28 min

    Hello Community Manager
    I would be pleased if you told me why my solution is not published yet its more than 3 weeks of submission of solution.
    looking forward to hearing from you.
    The name is: REMMSI “Reciclaje de Efluentes Municipales Mediante Silvicultura Intensiva”
    Thanks for your attention,

  34. Avatar of Bilal Khan
    Bilal Khan - March 9th, 2012 at 17 h 03 min

    @fcoluque: Dear Francisco, Your solution has been published and validated. So you can download your solution in PDF format by clicking on the print icon beside the title of the solution.

  35. Avatar of Bilal Khan
    Bilal Khan - March 9th, 2012 at 17 h 06 min

    @AARON SOSA GARZA: Dear Aaron, I have sent you an email with reference to your solution. You will have to submit your solution again. Thanks.

  36. Avatar of AARON SOSA GARZA
    AARON SOSA GARZA - March 22nd, 2012 at 1 h 12 min

    Dear Community Manager

    do you know which is why they have not posted my solution, if I send from December and you answered me an email that publish shortly. Now tell me that they do not, there was a technical mistake. I will send gladly my solution again

    Best Regards

  37. Avatar of AARON SOSA GARZA
    AARON SOSA GARZA - April 5th, 2012 at 15 h 34 min

    Dear Community Manager
    Today, I got the pleasant surprise in email, my proposal REMMSI sent from the month of December 2011 finally been published, thanks

  38. Avatar of Bilal Khan
    Bilal Khan - April 11th, 2012 at 15 h 59 min

    @AARON SOSA GARZA: You are welcome.

  39. Avatar of hicham9669
    hicham9669 - June 26th, 2012 at 11 h 11 min

    is it still possible to submit a solution to the platform and how it will be dealt with especially after the end of the forum?

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