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Franchising partnerships for the routine maintenance of sanitation (and water) infrastructure

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A partnership concept is proposed, using principles adapted from those of franchising, for the operation and maintenance of infrastructure.

• A franchise’s success is based upon replication of successful previous experience, clear lines of responsibility and incentive, efficient logistics and trained workers.
• Partnerships, each between an experienced services operator (the franchisor) and a micro-entrepreneur, can in many instances collaborate with public sector institutions (e.g. municipalities, schools) in the operation and maintenance of water and sanitation infrastructure that they own.
• By harnessing franchising principles, owners’ existing budgets would be used more effectively, and quality and reliability of service delivery would improve.

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