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Citizen Report Cards – a tool through which citizens can credibly and collectively “signal” to water sector agencies/utilities their views and pressure for improved institutional performance

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The Citizen Report Card (CRC) is a simple but powerful tool to provide public agencies with systematic feedback from users of public services, including water supply and sanitation (WSS) services. By collecting feedback on the quality and adequacy of public services from actual users, the CRC provides a rigorous basis and a proactive agenda for communities, civil society organization or local governments to engage in a dialogue with service providers to improve the delivery of public services.

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Water Governance in Transitional Period

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This is advocating the establishment of “National Water Council” as the proper platform for policy and programs that ensure sustainable development in the water sector after the dramatic changes in the  nature and direction of the political setting in Iraq. The new realities of water shortages, increased competition, and intensified control on water resources both at the sources in neighboring countries as well as within the newly federalized state of Iraq, represent enormous challenges for water and political authorities. The exercise of the newly granted powers for local authorities and emergence of civil society and interest groups and  their engagement in the decision making are unprecedented experiences that need to be formulated and framed legally and institutionally. The second and most important step is to establish a properly authorized commission or council to lead the water sector towards adaptation to the new realities in the shadows of serious climate change impact on the country’s water resources.

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Innovating VET standards and establishing regional competence centers for water management

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The project contributes to the national reform of the VET system in Uzbekistan (initial and further education) and to the building up of a modern, competency based and labour market oriented VET with a strong focus on practical and hands-on training in the sector of Water Management and Water Supply. As well the project will create complementaries and synergies with the ongoing Swiss water program in Central Asia.

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Cellule de Conseil et d’Appui à la Gestion (CCAG) des réseaux d’Approvisionnement en Eau Potable – Moundou (Tchad)

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La CCAG Moundou est une cellule créée en 2005 par l’Etat tchadien pour s’occuper de l’appui/conseil et de la gestion des AEP. Cette création trouve son origine dans le projet de gestion et de réhabilitation des systèmes d’eau potable, financé par l’Agence Française de Développement dans le sud du Tchad. Ce projet a pris fin en 2007, mais un post-projet (2008-2009) a permis d’accompagner la CCAG Moundou pendant une année supplémentaire.

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Improving Accountability and Responsiveness of Government and Service Providers in Providing Pro-poor WatSan Services Through Engaging Local Government and CSOs

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As part of NGO Forum’s ‘Be Beside the Hard-to-Reach’ advocacy campaign it  has undertaken a collaborative initiatives relating to UK Aid Governance and Transparency Fund (GTF) titled, Developing Southern Civil Society Advocacy in Water and Sanitation in Sub-Saharan Africa, South Asia and Central America to contribute in the country’s WatSan promotion in line with the MDGs.

 

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MASS MEDIA AS A TOOL OF SOLVING WASH CHALLENGES OF THE URBAN AND RURAL POOR

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The crisis of lack of access to Water and Sanitation services, affects the poor most. Poor people residing in rural areas and especially in urban slums do not have access and public and private servie providers do not have plans to deliver services to poor areas.

Policy makers are seldom aware of the challenges being faced by the poor in accessing services, mainly because the voices of the poor are rarely heard in debates on problems and solutions on water issues.

To address this problem, WASH Journalists in the West Africa region where about 300million people lack access to WASH services, formed a regional network with the strategic objective of amplifying the voices of poor people on WASH issues and increase visibility of lack of access of the region’s poor to water and sanitation services, and generate discussions on practical, low cost, and people centred programmes to resolve this challenge.

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The Twin Basin Project: supporting twinning initiatives

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This suggestion is mainly an institutional solution, but it expected to develop partners technical and scientific expertise as well.
It consists in promoting,establishing, supporting or strengthening twinning initiatives in order to boost exchange of good practices and lessons learned in water management. This should gradually lead to an improvement of water governance world wide, through concrete achievements in IWRM.

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Harnessing a Water Services Vulnerability Assessment Tool for Supporting Good Governance and Performance

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The MuSSA (Municipal Strategic Self Assessments) survey determines the Business Health (Vulnerability) of 16 key service performance areas/ business attributes at a strategic/high level through the asking of 5 “essence” questions per each key functional business attribute.  The Vulnerability scores per each of the 16 business attribute are tallied into percentages and presented in a “Spider-Diagram” type dashboard thereby providing a vulnerability snap shot view of the overall water and sanitation business.  In order to rank the relative vulnerability of different municipalities, a single score or municipal Vulnerability Index is also generated. The MuSSA vulnerability outputs are then used to prioritize support to address and alleviate both specific areas of vulnerability and overall vulnerability.  The MuSSA is carried out  through the use of a web-based tool, and can be updated at any stage by participants.

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