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Local committees for consultation between consumers and water professionals

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The aim of this committee is to enable regular exchanges between consumers, water and sanitation services managers and local authorities. Its composition must reflect the diversity of consumers and water stakeholders (associations, social tenants, healthcare professionals, residents’ associations, representatives of the relevant local authorities, professionals, etc.).

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The monthly activity report: a tool to improve services performance

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The implementation of a monthly report gathering indicators to improve the performance of a specific service is a policy and technical solution.
Each month, some indicators (whose number depends on the service and the objectives of the local authority) have to be calculated by the operator.

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